Dialurbano Herb Pvt. Ltd. (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://duherbsglobal.com/ and use our mobile application DU Herbs, available on Google Play Store.
If you do not agree with the terms of this privacy policy, please do not access the website or mobile app.
We may collect information about you in a variety of ways, including:
When you register on the app, place an order, contact us, or otherwise interact with our services, we may collect:
Full name
Email address
Phone number
Shipping address
Billing address
Transaction details
We may automatically collect information such as:
Device model, OS, and browser type
IP address
App usage data (such as session duration and clickstream data)
Crash logs and diagnostics
If you grant permission, we may collect and process your device’s location to enhance delivery or service customization.
We use your information for purposes such as:
Processing orders and managing accounts
Communicating with you (offers, updates, support)
Improving user experience
Analyzing trends and performance
Complying with legal obligations
We do not sell or rent your personal information. However, we may share it with:
Authorized partners to help fulfill orders and provide services
Legal authorities to comply with court orders or legal process
Third-party services (e.g., payment gateways, analytics providers), under strict confidentiality agreements
We use industry-standard administrative, technical, and physical safeguards to protect your information. However, no system can be completely secure; therefore, we cannot guarantee absolute security.
You may:
Access or correct your personal data
Request deletion of your account/data
Opt-out of marketing emails via the unsubscribe link
To exercise any rights, email us at: [email protected]
We retain your data only for as long as necessary to provide services, comply with legal obligations, or resolve disputes.
Our services are not intended for children under the age of 13. We do not knowingly collect data from them. If we learn we have, we will delete it immediately.
Our app and website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their policies.
We may update this policy from time to time. Any changes will be posted on this page, and we’ll notify users through the app or website where appropriate.
DIALURBANO HERB PRIVATE LIMITED
UNIT NO. 218, 2ND Floor, ODYSSA BUSINESS CENTRE,
MAIN ROAD RASULGARH, BHUBANESWAR, ODISHA,
INDIA, PIN -751010, KHORDA, ODISHA - 751010